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Zappos marketing research Essay Example

Zappos marketing research

Lecturer: Zippos Marketing Research Target Markets and Market Segmentation Zippos has been lucky to enter the market and exist in segments of people that have similar needs to satisfy. The variables that were used by the company to segment the market are; students and non-students, day and night commuters. The students are targeted in their dorms, sororities and entire fraternities. The non-students can be reached and categorized as residents in given areas and faculty/staff members in institutions. These groups were found to have similar needs. These needs compatible practically for all these categories are; quality, convenience and reliability, savings and the strategic product features. Each of the products therefore has several market segments to increase the sales per segment.
The particular bases of segmentation based on the nature of customers above there according to Zippos are geographic, demographic and behavioral. Based on density of population, statistical areas and global region, the geographical segmentation puts Zippos in the entire European Union, South America, USA and parts of Asia. The actual customers that have expressed desire to buy Zippos products are all those that have accessibility to e-commerce procedures and there is a high stake of repeat-customers. The trends that will affect the, market are the grand technological changes which may have both positive and negative influences.
2. Market Share
Since the size of the market of operation is very large, there are also challenges as far as competition is concerned. There are several multinational shoe manufacturing companies in the USA. Some of these companies were established much earlier and command a very high market share as compared to Zippos which started in 1999. Since its formation, the company has grown both in size and in profits realized. In 2001 for instance, the company had sales revenue of $8.6 million. In 2004, the company had grown more and had earnings to the tune of $184 million in gross

preview essay on Zappos marketing research
  • Pages: 2 (500 words)
  • Document Type: Research Paper
  • Subject: Marketing
  • Level: College
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