The situation surrounding the sending and receiving of the message is also crucial. These may be a classroom situation, supermarket or even school situation. The situation determines what kind of message is to be received. The sender should also put into consideration the cultural background of the receiver. Some things may be a taboo to be said in public in some communities while others are not. This mostly depends on the community the receiver comes from. The emotional state of both the sender is also crucial. This determines what is to be said and heard. Some people have the capability of shunning some messages depending on their emotional states. Some of the most contrasting roles are the teacher boss situation, parent student or the partner and the competition.Listening has a great impact on the interpersonal communication. The receiver has to be very attentive in order to grasp everything intended for him by the sender. Attentive listening ensures that nothing passes him. He is able to grasp even the nonverbal cues used by the sender. In communication, there should be some key areas in response to supervisory communication to communicate effectively the speaker should ensure that they exhibit the following qualities:This is ensuring that they express themselves clearly to the receiver. This is by avoiding any kind of complicated jargon. They should make sure that they emphasize their points as clearly as possible even if it means use of nonverbal cues. They should paraphrase and use other shortening devices to pass the same message though in a simple manner. Expressive speaking enhances effective supervisory communication especially for managers.This is to ensure that they listen to the feedback given very attentively. They should try as much as possible to imagine themselves in the situation of the receiver and find out how they would have reacted to the same message. By so doing, they will be in a position to tell whether they message will have any impact. It is not unusual for the sender and receivers to mis- understand one another. In a work situation, the manager should put themselves in the shoes of their employees. They should try as much as possible to picture themselves in the same situation to understand them better.Their communication should be persuasive. Use of command tones is not allowed in this communication. As a matter of fact, the audience is doing you a
Cover, Front. Skilled Interpersonal Communication: Research, Theory, and Practice. Chicago: Psychology Press, 2004.
DeVito, Joseph A. The Interpersonal Communication Book. Boston: Pearson Education, 2012.
Wood, Julia T. Interpersonal communication : everyday encounters. Boston, MA: Wadsworth, 2013.
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