Study of many scientific proves and experiments, the human conscious it is true that when a human brain is touched at the weak point that has an electrical probe; it is obvious that the brain will be drawing back remembering the old experiences which will affect the human being and arise the emotional feelings. This proves that we human beings, our minds just work like a tape recorder whereby we remember all the events that have happened in our life. Mostly, we tend to remember the most hurting ideas in our life and once one is triggered to remember them, that person can explode with too much emotion. On top of that, the same records the mind remembers, they are associated with the feelings that are associated. It is even worse and funny that they feelings and recordings are locked together. It is also known that human beings are able to be thinking simultaneously making the person exist while in a double state. For example, the patients at the hospital can have events and feelings of a double twist like talking while having objectives. The experiences we face are always vivid having an impact on our lives when we replay them. Always the body and the mind have a very strange connection that is both biological and psychological. The process communication model involves the sender and the receiver. This requires the transaction between the two parties creating a good social relationship. A message is passed from the sender to the receiver in form of noise and the information is received. After the decode of the message, the receiver then creates a feedback for the sender in form of an encoded feedback.While at the front desk working of the environment, one needs to apply the ego state by determining the best solution. The main challenge for a person in a working environment, he or she ensures that there is the ability to create a good climatic change that has a personal rapport and develop a dialogue that is open. All this will be created from the person’s communication skills which will depend on the verbal behavior. The way one communicates with people around him creates an impact on the working experience.
ReferencesStewart, I., & Joines, V. (2009). TA today: a new introduction to transactional analysis (Repr ed.). Nottingham [u.a.: Lifespace Publ..
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