Facebook Pixel Code
x
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Research Project - Employee motivation in Hilton Hotel Essay Example

Show related essays

Research Project - Employee motivation in Hilton Hotel

The chapter will also give us a rationale for carrying out this research study.There are numerous hospitality organizations in the UK encompassing of small, medium sized and large companies. Research indicates that the large hospitality organizations employ the use of a professional human resource management system in a bid to retaining or motivating their employees to do their best in the workplace (Gill & Mathur, 2007). This is unlike the small and medium sized hospitality organizations who employee the use of financial related awards in motivating their employees. The large hospitality firms like the Hilton hotel also have more resources that they can use to attract employees who have outstanding skills as well as the relevant experience. These resources are for example eye-catching packages for payment and flexible working hours. These large firms also have properly designed career progression and development programs for their employees which serve as a motivation.Research studies in the past indicate that the hospitality industry firms in the UK prefer to primarily offer their employees minimum wages based on their number of working hours (Lewis et al. The employee would only be granted additional benefits in accordance with the relevant employment law. Recent studies however indicate that the use of franchises also attracts the employees and serves as a motivation to them (Aksu, 2005). The Hilton hotel has franchises across the world and it can therefore fall under this category. This motivation arises due to the fact that these franchises have appropriate hotel and accommodation experience and hence enables them to adapt effectively.A franchise firm also has a small number of employees which enables it to have a close working relationship with its employees. This close relationship is important for the management of the firm as they can easily identify the factors that can boost the morale of the workers to do their best and improve the profitability of the firm (Green et al. This enables them to retain their competitiveness in the hospitality industry. Nonetheless, research indicates that this close relationship with the employees is only possible if the management of the hospitality firm has an appreciation for human capital (Torrington et al. It is easy to identify that some of the management systems in the hospitality industry

Bibliography

Adair, J. (2009). Leadership and motivation: The fifty-fifty rule and the 8 key principles of motivating others. London: Kogan page

Aksu, A. (2005) Defining training needs of five star hotel personnel: An application in the Antalya region of Turkey. Managing auditing journal, volume. 20, number 9, p. 945-953

Antikainen, M., Makipaa, M. & Ahonen, M. (2010). Motivating and supporting collaboration in open innovation. European journal of innovation management, volume 13, number 1, p. 100-119.

Bjerke, R., Ind, N. & Paoli, D. (2007). The impact of aesthetics on employee satisfaction and motivation. EuroMed journal of business, volume 2, number 1, p. 57-73

Bratton, J. & Gold, j. (2007). Human resource management: Theory and practice. London: Palgrave Macmillan.

Claydon, T. & Beardwell, J. (2007). Human resource management: A contemporary approach. Harlow: Prentice Hall.

Desmette, D. & Gaillard, M. (2008). When a ‘worker’ becomes an ‘old worker’: The effects of age-related social identity on attitudes towards retirement and work. Career development international. Volume 13, number 2, p. 168-185.

Gill,A. &Mathur, N. (2007), Improving employee dedication and pro-social behavior. International journal of contemporary hospitality management, volume 19, number 4, p. 328-334

Goncharuk, A. & Monat, J. (2009). A synergistic performance management model conjoining benchmarking and motivation. An international journal, volume 16, number 6, p. 767-784.

Green, J., Chivers, B. & Mynott, G. (2000), In the librarian’s chair: An analysis of factors which influence the motivation of library staff and contribute to the effective delivery of services. Library review, volume 49, number 8, p. 380-386.

Lewis p. Thornhill, A. & Saunders, M. (2003), Employee relations: Understanding the employment relationship. Harlow: Prentice hall

Pegg, T. (2009). Creating engagement through employee benefits. Strategic human resource review, volume 8, number 2, p. 5-12

Torrington, D., Taylor, S. & Hall, L. (2007), Human resource management. Harlow: Prentice hall.

Tomlinson, J. (2007). Female part-time workers’ experiences of occupational mobility in the UK service industry. Women in management review, Volume 22, number 4, p. 305-318

Watson, S. (2008). Where are we now? A review of management development issues in the hospitality and hospitality sector: Implications for talent management. International journal of contemporary hospitality management, volume 20, number 7, p. 758-780.

Close ✕
Tracy Smith Editor&Proofreader
Expert in: Management, Macro & Microeconomics, Business
Hire an Editor
Matt Hamilton Writer
Expert in: Management, E-Commerce, Human Resources
Hire a Writer
preview essay on Research Project - Employee motivation in Hilton Hotel
  • Pages: 15 (3750 words)
  • Document Type: Essay
  • Subject: Management
  • Level: Undergraduate
WE CAN HELP TO FIND AN ESSAYDidn't find an essay?

Please type your essay title, choose your document type, enter your email and we send you essay samples