An office assistant is required to help their manager whenever they are needed. For the first BARS, communication plays an important role in this job because the majority of the time is spent dealing with other people. Speaking and listening skills are vital to this job because the office assistant needs to receive instructions from their supervisor and then report back when they are done. Other people that may give advice include technical experts who may come up with a way to speed up the office manager’s job processes. The office assistant is also required to attend training sessions to learn how to better perform their job. Because much of this task is internal, a supervisor will rate this person based on the above scale. Once this is done, the assessment will then be passed to the general manager for inspection.
Secondly, the office assistant should be able to have an excellent grasp of English because they are required to communicate in the language for many of their daily tasks. Because a lot of writing is involved in this job, written English skills must be of a high standard in order to look professional. The main people to check the office assistant’s English skills are the supervisor and also fellow co-workers. The reason is that other workmates will be able to understand any possible deficiencies in the person’s language ability. Once again, the general manager will receive the final report and make a judgment on it.
For the next criteria, punctuality, this is especially important because the office assistant needs to be on time to events such as business meetings. The job of the office assistant is to assist in whatever way possible, and being punctual to business meetings is an essential part of this. The main person to judge to office assistant’s abilities is their direct supervisor because that is who they will be assisting. The general manager will also be able to notice if they are on time or not by seeing them come in the door at meetings.
Another important criterion for the office assistant is organization skills.
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