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Interpersonal Conflict Between Stakeholders Essay Example

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Interpersonal Conflict Between Stakeholders

The variety of people with diverse “perceptions, personalities and behaviors” could ignite a problem at any moment (Sikes, 2010). The common goals were what brought them together. Barriers were inevitable but efforts to prevent conflicts needed to come from the right quarters. The idea was not to totally prevent the conflict but to manage it well so that a creative style with classic decision-making produced improved outcomes. The cohesion of the group was ensured through the efficient management of conflict. Too much conflict was conducive to frequent sparring and a decrease in performance; group cohesion suffered in the long run. Conflicts could arise between any of the stakeholders in a healthy environment: between nurses, nurses and doctors, nurses and patients, nurses and the patients’ families, doctors and patients’ families, nurse manager and staff nurses, the staff of different categories and between policymakers and the hospital industry. The nursing profession needed to handle conflicts with confidence and evoke the best results. The nurse manager had to use her skills of communication and interpersonal skills to identify the main problem of the conflict by interaction with the nurses. They were allowed to speak singly to convey the reason for their outburst. The real reason was to be made evident through questioning both of them. The conflict was over the deficient management of a stroke patient. Using charisma, communication skills, and good interpersonal skills, the nurse manager could evaluate the situation. She could also ask them to help find the best solution through collaboration. The nurse manager could use her communication skills to impart appropriate methods of handling conflict issues in the hospital. Good interpersonal relationship needed to be developed among the nurses; the nurse manager could cultivate a healthy relationship and team cohesiveness with the nurses through interactional justice, lifting the unit morale and perceptions of fairness.

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preview essay on Interpersonal Conflict Between Stakeholders
  • Pages: 8 (2000 words)
  • Document Type: Essay
  • Subject: Nursing
  • Level: Undergraduate
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