Currently, he is not interested to work overtime and is frequently absent from the office. Jim failed to meet even his sales target for the last five months. Although the department manager talked to Jim in person several times to improve his performance, Jim still fails to meet his targets. Here the problem is that the sales manager did not promote Jim to a higher job position fearing that such a job promotion would negatively affect Jim’s job efficiency and thereby the overall performance of the sales department. However, Jim was expecting a job promotion and hence the sales manager’s decision really hurt Jim’s career development goals. In short, Jim is extremely frustrated with the manager’s decision to deny him a promotion, and this mental stress negatively impacts his job performance.Maslow’s theory of hierarchical needs can be a potential framework to explain how the issue identified creates a performance problem for the organization. According to Maslow’s theoretical framework, different motivational factors vary significance, and they are arranged in a pyramid shape. Maslow’s hierarchy of needs includes five well-defined needs such as psychological needs, safety needs, love and belonging needs, esteem needs, and self-actualization needs (cited in Darby and Walsh, 1994, p. The first priority needs that are necessary for human survival including breathing, food, water, secretion, and sex constitute psychological needs. The safety and security needs or second priority needs include personal security, financial security, and the availability of quality healthcare services and other sufficient resources. Referring to Wood (2010), in the next level, love and belonging needs represent the elements that are inevitable to enjoy a successful social life, and they include friendship, family, and sexual intimacy. The self-esteem needs indicate that human beings have strong desire to feel respected once their psychological, safety, and love and belonging needs are met.
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Darby, M. L & Walsh, M. M. (1994). Dental hygiene theory and practice. US: W.B. Saunders.
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Wood, J. T. (2010). Interpersonal Communication: Everyday encounters. Wadsworth Cengage Leraning. Retrieved from http://www.cengagebrain.com/content/wood67647_0495567647_02.01_chapter01.pdf
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