The process of globalization has had a great impact on the world economy, and it has increased the level of interaction between different countries. Globalization has seen the linkage of different economies of different countries. For this reason, it is possible for different countries and companies today to interact and engage in business partnerships (Hollensen 2001). Therefore, companies from various countries are able to conduct business in international markets. Apart from the process of globalization, Radovic-Markovic (2012) notes that the internationalization of different companies today has also been fueled by liberalization, which most modern companies have adopted. According to Nelson & Quick (2008) and Appelbaum et al (2007), the adoption of liberalization by companies has resulted in most companies to experience a shift in their organizational structures. For this reason, most companies today no longer exhibit the traditional organizational structures. In addition, the process of globalization has enabled a high level of interaction between cultures. People can move easily from one part of the world to another, for different reasons. Nonetheless, businesswise, people today move from one world region to another in search of employment. This has, therefore, resulted in countries that are highly multicultural (Parhizgar&Parhizgar 2012). Similarly, companies have become highly multicultural. This high level of diversity and multiculturalism plays an important role in shaping the behavior of employees in the company (Jolton& Herman 2012: Shah et al 2011). For these reasons, therefore, the management of the modern organizations today is faced with the challenge of ensuring harmony in the diverse workplace in order to continue being productive (Dammen 2001: Perrin n. Nonetheless, this is only achievable, if the companies considered introducing different changes in their operations.Over the past decades, the corporate sector has experienced diverse changes due to external and internal forces.
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